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If you’ve suffered an injury due to an accident that wasn’t your fault, you may be entitled to claim compensation. Whether it’s a car accident, a workplace injury, a public place fall, or medical negligence, making a personal injury claim can help you recover not just financially but emotionally too.
At Accident Claims Group, we understand that starting a claim can feel overwhelming — especially when you’re already dealing with pain, stress, or financial loss. This guide will walk you through the entire claims process, answer key questions, and explain how we can help you pursue the compensation you deserve.
A personal injury claim is a legal process where an individual seeks compensation for physical or psychological harm caused by someone else’s negligence. Common examples include:
Road traffic accidents (car, bike, or pedestrian accidents)
Workplace accidents (slips, trips, equipment injuries)
Public liability accidents (supermarket falls, pavement defects)
Medical negligence (misdiagnosis, surgical errors)
Housing disrepair claims (mould-related illness, unsafe property)
Compensation is awarded for both general damages (pain and suffering) and special damages (financial losses like lost wages, treatment costs, or travel expenses).
To make a valid claim, three conditions usually need to be met:
The accident happened within the last 3 years
The injury was caused by someone else’s negligence
You suffered physical or psychological harm as a result
There are exceptions to the 3-year time limit — for example, claims involving children or those with reduced mental capacity. If you’re unsure whether you’re eligible, contact our team for free legal advice today.
The process of making a claim is straightforward when you have expert support. Here’s how it works:
Contact us via phone, email, or by starting your claim online. One of our friendly advisers will ask about your accident, injury, and how it’s affected you.
We’ll assess whether you have a valid claim and explain your options clearly — with no pressure and no obligation.
If we take your case, we’ll handle it on a no win no fee basis. This means there are no upfront costs and no legal fees to pay if your case doesn’t succeed.
Your solicitor will collect evidence to support your case — such as medical records, witness statements, accident reports, and photos.
You’ll attend a medical examination with an independent expert who will assess your injury and how it affects your life. This helps determine how much compensation you may be entitled to.
Your solicitor will present your case to the other party’s insurers. Most claims are settled through negotiation, without needing to go to court.
Once a settlement is agreed, your compensation will be paid, and we’ll deduct a small success fee as agreed in your no win no fee agreement.
The value of your compensation depends on the type and severity of your injury, along with the impact on your daily life. You may be able to claim for:
Pain and suffering
Loss of earnings (including future income)
Medical expenses and rehabilitation
Travel costs
Modifications to your home or vehicle (if needed)
Every case is different, but here are some general estimates for common injuries:
Whiplash: £1,000 – £4,000
Broken bones: £2,000 – £10,000+
Head injuries: £10,000 – £100,000+
Serious workplace injuries: £20,000 – £500,000+
Use our online compensation calculator or speak to us directly to get a more accurate idea of what your claim could be worth.
In most cases, no — over 95% of personal injury claims are settled out of court. However, if the other party denies liability or offers an unfair settlement, court proceedings may be necessary. If that happens, we’ll handle everything and represent you at every stage.
At Accident Claims Group, we’re proud to support clients across England and Scotland in securing the compensation they deserve. Here’s why thousands trust us with their claims:
✅ No win no fee injury claims
✅ Free initial advice with no pressure to proceed
✅ Experienced solicitors who specialise in personal injury law
✅ Fast, stress-free claims process
✅ Clear communication every step of the way
We believe in making justice accessible to everyone — and our results speak for themselves.
If you’ve been injured and it wasn’t your fault, don’t wait. You may be entitled to thousands of pounds in compensation — and we’re here to help you claim it.
📞 Call us on 020 3773 4944
📧 Email us at info@accidentclaimsgroup.co.uk
🖥️ Or [Start Your Claim Online] in just minutes
Our team is available 24/7, and your consultation is always free and confidential.
Start your journey to justice today. Let us fight for the compensation you deserve.
Get free advice from injury specialists.
Get free advice from injury specialists.
Accident Claims Group involve evidence collection, claim submission, negotiation, and possible legal action.
Accident Claims Group involve evidence collection, claim submission, negotiation, and possible legal action.
Accident Claims Group involve evidence collection, claim submission, negotiation, and possible legal action.
Accident Claims Group involve evidence collection, claim submission, negotiation, and possible legal action.
Accident Claims Group involve evidence collection, claim submission, negotiation, and possible legal action.
Accident Claims Group involve evidence collection, claim submission, negotiation, and possible legal action.
Making an injury and accident claim can feel overwhelming, but with the right team on your side, the process is simple and stress-free.
Take the first step toward the compensation you deserve with expert support by your side.
Accident Claims Group involve evidence collection, claim submission, negotiation, and possible legal action.
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If you’ve been injured in an accident that wasn’t your fault, you may be entitled to compensation. Whether it’s a road traffic accident, workplace injury, slip and trip, or medical negligence, making a personal injury claim can help you recover physically, emotionally, and financially. But how exactly do you start the process?
At Accident Claims Group, we make it quick and easy to begin your claim — with no upfront costs and no obligation to proceed. This guide explains everything you need to know about starting your injury claim in the UK.
The first and most important step is to contact an experienced personal injury solicitor. At Accident Claims Group, our team offers free, no-obligation advice. We’ll assess your situation and let you know if you’re eligible to make a claim.
To qualify, you generally need to show:
The accident occurred within the last 3 years
It was caused by someone else’s negligence
You suffered physical or psychological injury
If your claim meets these criteria, we’ll begin the claims process on your behalf.
You can start your claim in minutes by:
Filling out our [online claim form]
Calling us directly on 020 3773 4944
Emailing us at info@accidentclaimsgroup.co.uk
Our team is available 24/7 to answer your questions and guide you through the process — from the very first step to final settlement.
Once your claim is accepted, we’ll set up a No Win No Fee agreement. This means:
No upfront legal fees
No financial risk
You only pay a success fee if your claim is successful
This arrangement gives you complete peace of mind when pursuing your case.
To build a strong case, your solicitor will collect relevant evidence, including:
Accident reports
Medical records
Photographs or video footage
Witness statements
Employer or third-party documentation
You may also be asked to attend a medical assessment to determine the extent of your injuries and how they’ve impacted your life.
Once we’ve built your case, we’ll submit the claim to the responsible party’s insurance company. Most personal injury claims are settled out of court, and we’ll negotiate to get you the maximum compensation you deserve.
You don’t have to navigate the legal system alone. At Accident Claims Group, we’ve helped thousands of people claim compensation after accidents that weren’t their fault.
📞 Call us today on 020 3773 4944
📧 Email: info@accidentclaimsgroup.co.uk
🖥️ Start your claim online in minutes
If you’ve been involved in an accident that wasn’t your fault, you may be entitled to claim compensation. Whether it’s a road traffic accident, workplace injury, slip and trip, or medical negligence, starting a personal injury claim is the first step toward getting the justice and financial support you deserve.
But what information do you need to start a successful claim? At Accident Claims Group, we make the process simple and guide you through every step. Below is a breakdown of the key information we’ll need to help you begin your claim quickly and confidently.
We’ll first need your contact information, including:
Full name
Date of birth
Phone number and email address
Current address
This allows us to set up your claim file and keep in touch throughout the process.
You’ll need to provide a clear summary of:
When and where the accident happened
A description of how the accident occurred
The type of accident (e.g., car crash, work injury, slip in public)
Who was involved and who you believe was at fault
The more specific and accurate your account, the easier it will be to prove negligence and liability.
We’ll need to know:
The type of injuries you suffered (physical or psychological)
When and where you sought medical treatment
Any ongoing symptoms or long-term effects
Whether your injuries have impacted your ability to work or carry out daily activities
If you have already received medical care, supplying medical reports or hospital discharge notes is helpful — though not essential at the beginning.
To strengthen your case, provide any of the following (if available):
Photographs of the accident scene or your injuries
Witness names and contact details
Accident reports (e.g., workplace or police reports)
CCTV or dashcam footage
Receipts or bills for any related expenses (travel, prescriptions, private treatment)
Don’t worry if you don’t have everything right away — we can help gather additional evidence during the claims process.
To claim for special damages (financial loss), we’ll need:
Proof of lost earnings or reduced income
Any out-of-pocket expenses directly linked to the injury
Future costs such as rehabilitation, care, or home adjustments (if applicable)
Having this information upfront allows us to calculate the full value of your compensation claim.
If you’re unsure whether you have enough information, don’t worry — our friendly legal team is here to guide you every step of the way. We offer a free, no-obligation consultation, and all claims are handled on a no win, no fee basis.
📞 Call us on 020 3773 4944
📧 Email: info@accidentclaimsgroup.co.uk
🖥️ Or Start Your Claim Online in minutes
If you’ve suffered an injury due to someone else’s negligence, it’s natural to wonder: how long does a compensation claim take? While there’s no one-size-fits-all answer, most personal injury claims in the UK are resolved within a few months to a couple of years, depending on the complexity of the case.
At Accident Claims Group, we aim to make the claims process as smooth and efficient as possible, keeping you informed every step of the way. Below, we break down the key factors that affect how long your claim may take to settle.
Several factors influence how long a compensation claim takes:
Straightforward claims, like whiplash from a car accident or a minor slip, can settle in as little as 3 to 6 months.
Complex claims, such as medical negligence, serious work injuries, or long-term disability cases, can take 12 to 24 months or longer.
If the other party accepts full responsibility (liability), the claim process can move much quicker. However, if liability is denied or disputed, additional investigations, witness statements, or legal proceedings may be required, which can delay your compensation.
To claim maximum compensation, we must understand the full extent of your injuries. In many cases, this means waiting until your injury is fully diagnosed or has stabilised. A medical assessment may also be arranged to support your claim.
The majority of claims are resolved out of court. These claims usually settle faster. However, if a case needs to go to court — often due to disagreements over fault or compensation amount — it can take significantly longer to resolve.
| Claim Type | Estimated Duration |
|---|---|
| Road traffic accident claims | 3 – 9 months |
| Workplace injury claims | 6 – 12 months |
| Medical negligence claims | 12 – 36 months |
| Serious injury or complex claims | 18+ months |
These timeframes are estimates and can vary depending on individual circumstances.
While some delays are unavoidable, you can help speed up your claim by:
Providing accurate information early on
Supplying evidence promptly (photos, witness details, medical reports)
Attending medical appointments when required
Staying in touch with your solicitor
At Accident Claims Group, we act quickly to gather evidence, liaise with insurers, and negotiate the best possible settlement in the shortest possible time.
Don’t let delays or uncertainty hold you back. With our no win, no fee guarantee, you can start your injury claim without any financial risk. We’ll guide you through every stage and fight to get the compensation you deserve — as quickly and efficiently as possible.
📞 Call us on 020 3773 4944
📧 Email: info@accidentclaimsgroup.co.uk
🖥️ Or Start Your Claim Online today
If you have been injured in an accident, you might wonder, “Can I still make a personal injury claim if I was partly at fault?” The answer is yes. In the UK, the law recognises something called “contributory negligence,” which means you can still claim compensation even if you share some blame for the accident.
Understanding how contributory negligence works is important when making a claim. Here’s what you need to know.
Contributory negligence means that your actions contributed to causing the accident or injury. For example, if you were texting while crossing the road and got hit by a car, the court may find you partly responsible. However, this does not necessarily stop you from making a claim.
If contributory negligence applies, your compensation may be reduced to reflect your share of the blame. This is called apportionment of liability.
For example, if you were found to be 20% responsible, your compensation would be reduced by 20%. So if your total damages were valued at £10,000, you would receive £8,000 after the reduction.
Yes. Even if you are partly to blame, you can still claim compensation for the part of the accident caused by the other party’s negligence. The law aims to be fair by recognising that more than one person can be responsible.
To reduce your compensation, the defendant (the other party) must prove that you were partly at fault. Your solicitor will investigate the circumstances, gather evidence, and advise you on the strength of your claim.
Sometimes, contributory negligence is clear. Other times, it’s more complicated, requiring witness statements, CCTV footage, or expert reports.
If you think you may be partly at fault, it’s essential to seek expert legal advice. An experienced personal injury solicitor will:
Assess the facts of your case
Explain how contributory negligence might affect your claim
Advise you on the best way to proceed
Fight to minimise any reduction in your compensation
Many people wrongly believe that if they were partly responsible, they cannot claim compensation. This is not true. Even if you share some blame, you could still be entitled to significant compensation to cover:
Medical treatment
Lost wages
Pain and suffering
Rehabilitation costs
If you’ve been injured in an accident where you might share some blame, don’t hesitate to get in touch with us. We offer a free, no-obligation consultation and work on a no win, no fee basis. This means you risk nothing by starting your claim.
📞 Call us on 020 3773 4944
📧 Email: info@accidentclaimsgroup.co.uk
🖥️ Or start your claim online today
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